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South Africans Going To New Zealand

Author Topic: One time pin worries  (Read 1500 times)

Offline frodo/maya

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One time pin worries
« on: October 14, 2009, 06:27:15 am »
Hi guys,

This might sound very very stupid, but how did you solve the one time pin issue that you receive via sms on your cell phone when doing internet banking. I mean if you are in NZ and you are trying to create a new beneficiary you get a one time pin that needs to be indicated on that transaction?

Has anybody found a solution for this problem or is it not a problem? ???

Offline Parra

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Re: One time pin worries
« Reply #1 on: October 14, 2009, 08:21:44 am »
I changed my "in contact" number to that of my dad in law.
So he either skypes me the OTP or send it to me via sms

Works like a charm



SA Going to NZ Advice Forum

Re: One time pin worries
« Reply #1 on: October 14, 2009, 08:21:44 am »

Offline Shirls

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Re: One time pin worries
« Reply #2 on: October 14, 2009, 08:23:43 am »
My mom is having huge problems with this at the moment. She cant even change her "contact" details to an email address.

Hopefully the offer on her house will come through, as will her pension money at the end of Nov, and she is going to have to go back to SA to get her money out!

Offline Saturn_Moon

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Re: One time pin worries
« Reply #3 on: October 14, 2009, 09:40:36 am »
We changed ours from SMS to e-mail before we left SA and haven't had any problems.

Strange that it isn't working for your mum Shirls - has she tried to contact her bank to ask why she cannot change the OTP (one time pin) from SMS to e-mail?




Offline El

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Re: One time pin worries
« Reply #4 on: October 14, 2009, 09:45:43 am »
This is a parlava!  I did not change it to email before leaving SA.  In the end I had to practically send a blood sample for them to change it to email.   :2funny:
Just kidding I got in touch with a personal banker and eventually convinced them to change it.  Was a pain in the neck though.



Offline frodo/maya

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Re: One time pin worries
« Reply #5 on: October 14, 2009, 12:14:37 pm »
Knew you clever wonderfull people will be giving us some guidance!! as always!

I don't think that we are allowed the e-mail route with our bank but the other cellphone number to one of our parents might work!- great idea


Offline SaKiwiBoer

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Re: One time pin worries
« Reply #6 on: October 14, 2009, 04:14:11 pm »
I believe the SA banks and the Reserve Bank is getting full of it and making it more and more difficult to get money out of SA.....  :gl: to all busy with getting cash out from there. Cheers, SAKB.
21/03/2007-EOI submitted
18/07/2007-Selected from the Pool
07/03/2008-Receive ITA
15/05/2008-ITA Submitted-(hou duim vas)
11/12/2008-PR GRANTED-(thanx a lot!!!)

"Those who desire to give up freedom in order to gain security, will not have, nor do they deserve, either one." (Benjamin Franklin)

SA Going to NZ Advice Forum

Re: One time pin worries
« Reply #6 on: October 14, 2009, 04:14:11 pm »

Offline SusanJ

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Re: One time pin worries
« Reply #7 on: October 14, 2009, 10:45:05 pm »
Yea, that was one of those things that I almost forgot about!
FNB allows you to change the OTP to email however I don't think Standard Bank does. I gave my mom-in-law signing powers on that account so anything I need done can be done on her side.
A friend of mine also signed a waiver with FNB that allows her to give instructions by phone or email if necessary.

Good luck!
07/10/2009: EOI Submitted (TICK)
08/10/2009: EOI selected from pool (TICK!)
19/11/2009: ITA received (TICK!)
25/11/2009: ITA submitted (TICK!)
20/05/2010: PR granted (after waiting 2 months for a police clearance!)
27/05/2010: Passports submitted
02/06/2010: Passports returned - YAY!!!!!

Offline Anna007

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Re: One time pin worries
« Reply #8 on: October 14, 2009, 11:49:28 pm »
We have FNB and ABSA accounts, and on both these services, we changed the OTP number to our NZ cellphone numbers. Works 100%  ;D

Was a very long process though....you need lots and lots of patience...  :idiot2
"What we see depends mainly on what we look for"